We offer local pickup from our shop, located at 20 Hurst Ave. in Kitchener. Please select "Local Pickup" when you check out to take advantage of this option.
Live in Guelph and don't want to pay for shipping? We are now offering pick up at Wellington Brewery 950 Woodlawn Rd W, Guelph
One rule If you place an order pick it up that week on the Friday or Saturday. Wellington has been super awesome in letting us do this and we don't want orders pilling up at the brewery on them so please respect them and say thank you when you grab your order!
Eco Courier is a local, eco-friendly, same day courier system for Kitchener and Waterloo. Packages are delivered by bike messenger or - if they are large parcels - by electric car.
To qualify you must live within the city limits of Kitchener-Waterloo. The delivery cost is a flat fee of 8.95/ order. Minimum order of $20 required, please.
Same-day delivery is available for orders placed before noon.
We ship all across Canada!
We provide same-day shipping on all orders placed before 11:00 am. Orders that are placed after this time will ship out the following day. Orders that are placed on the weekends will be shipped out on Monday morning. Orders placed on a statutory holiday will be shipped for following business day.
We have set shipping rates depending on the weight of your order and your location.
Please note that these are estimated shipping times.
Once Your Order Is Placed.
Once you have placed your order, you will receive an email confirming that we’ve received it. You will receive a second email when your order has shipped. Please save these emails for your records.
As you know, yeast is a living organism! We do everything we can to ensure the viability of yeast you order through us. When we ship liquid yeast it is sent out with a complimentary freezer pack to help control temperature. We recommend that you order your yeast between Monday and Wednesday. This will ensure that your shipment is not held over the weekend by Canada Post. We do not accept refunds or exchanges on liquid yeast.
PLEASE NOTE: Shipping yeast is a risky business, especially the Escarpment Yeast labs vials. If your vial explodes on its journey (this sucks) and you will be refunded the vial. Due to the limited nature of their homebrew pitches you will most likely not be sent a replacement vial. Better than a kick in the teeth but still a bad day.
We do everything we can to ensure the safety of all glass products ordered through our store. All glass shipped will be properly and safely packaged prior to shipping. We can not guarantee or foresee what events may arise during delivery and so glass ships at your own risk. We do not accept exchanges or refunds on broken glass.
All costs stated on our website are in CAD.
ADDITIONAL SHIPPING CHARGES
Please note that if your location is remote access there may additional shipping charges that apply to your location. We agree this is not ideal but if our freight company adds a set surcharge to your locations delivery we will inform you after the order is placed.
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© 2018 Short Finger Brewing Co.